Abstract
In studying the problems associated with the assessment of the quality of
transport services in the world practice, it is necessary to pay attention to how it
can be used as a tool for managing transport processes in the transport system.
However, the quality of transport services should not be costly and should
benefit the transport system, but the main effect should be on customers,
shippers and consignees. In accordance with the international standard on
quality economics, the main focus is on reducing quality-oriented costs and not
increasing production costs. However, a slightly different situation arises in the
implementation of the quality of transport services in the transport system.
The complexity of this problem is that today there is no clear economicmathematical relationship in the assessment of the practical impact of the
transport system on the activities of sectors of the economy. Therefore, the
choice of a system of quality criteria and indicators of freight is complex, but
requires taking into account the internal and external characteristics of transport
for each type of transport and the results of activities for mixed transport. Given
that the Uzbek railways are currently controlled by the state, it is possible to
make a more accurate assessment, taking into account the specific indicators
that reflect the turnover and average speed of the movement. This also applies to
local trucking companies.
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Copyright (c) 2023 Shavkat Nasimov Vasiyevich